Features
The Features tab lets you switch individual chat capabilities on or off. Turn on only what fits your property — the widget adapts to your choices.
You'll find it under Playground → Features in the left sidebar.
The Features tab — a toggle for each capability |
Available features
Each feature has a toggle. Switch it on (teal) to enable, off to hide it from guests.
Feature | What it does |
Cart / Booking | Allow guests to add items to cart and complete bookings. |
Voice Input | Enable speech-to-text input for the chat. |
File Attachments | Allow guests to upload files and images. |
Map / Property Search | Show an interactive map for property browsing. |
Profile Creation | Allow guests to create a profile during the chat session. |
Turn a feature on or off
1. Find the feature you want to change.
2. Click its toggle — on shows teal, off shows grey.
3. Click Save (top-right) to apply.
Tip: If you don't take direct bookings through the widget yet, turn off Cart / Booking so guests aren't shown a checkout flow. You can switch it on later with no other changes. |
Important: Saving applies your feature choices to the live widget immediately. |
Related articles
• Branding — name, logo, greeting, and starter suggestions
• Theme — colors and fonts
• Installing the widget — add the widget to your site
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