The Playground is where you design, preview, and install your AI chat assistant — the widget your guests interact with on your website. Everything you change here can be previewed live before it goes out, and the install code updates automatically to match your settings.
You'll find the Playground in the left sidebar under AI Chat → Playground.

The Playground, open on the Branding tab |
What you can do here
The Playground is organized into five tabs:
Tab | What it's for |
Embed Code | Copy the snippet that adds the chat widget to your website. |
Branding | Set your assistant's name, avatar, welcome greeting, and starter prompts. |
Theme | Choose the colors and fonts so the widget matches your brand. |
Layout | Control where the widget sits on the page and how big it is. |
Features | Turn capabilities on or off — booking, voice input, file uploads, and more. |
Good to know: Changes you save in Branding, Theme, Layout, and Features take effect on your live website immediately. There's no separate "publish" step. |
A typical setup flow
1.
Brand it — set your assistant's name, logo, and greeting on the
Branding tab.
2.
Style it — match your colors and fonts on the
Theme tab.
3.
Position it — choose where the widget appears on the
Layout tab.
4.
Choose features — enable the capabilities you want on the
Features tab.
In this collection
•
Branding — name, avatar, greeting, and starter suggestions
•
Theme — colors and typography
•
Features — enable or disable capabilities