Settings is where you manage your organisation, your team, and your plan. It has three tabs.
The Client Profile tab holds your organisation's core details - the information your agent and your guests rely on. Select Save Changes after editing. Your organisation ID is shown at the top right if support ever needs it.
Your organisation's name, web presence, and logo - how guests see you across every property.
Add the links your agent shares when guests ask about terms or cancellations - your Terms & Conditions URL and your Cancellation Policy URL.
The Users tab is where you build your team - invite teammates, set what they can access, and see everyone at a glance.
Select Add Member.
Enter their details and choose their role and the properties they can access.
Save - they'll get access under the role you set.
Each member appears with their name, email, role, the properties they can access, status, and when they were added. Use search and filter to find someone quickly.
The Subscription tab shows your current plan and everything related to billing - upgrades, add-ons, upcoming charges, and your invoice. Billing is handled securely through Stripe; your card details are never stored in the dashboard.
At the top you'll see your plan and status (for example Standard - Active), with your number of properties, billing period, auto-renew date, and plan cost. Select Show plan details to see what's included, or Manage subscription to open the secure Stripe billing portal.
Add-ons bill on top of your plan. Additional message credits are pay-as-you-go (billed per credit beyond your allowance), and the Staff Agent add-on gives your team its own internal AI agent. Select Add on the one you want.
Under Compare plans, each tier appears as a card with its price and what's included - for example Grevon Kore, Echo Standard, Pro, Echo Pro, and Grevon Max. Switching tiers is handled with automatic proration, so you only pay the difference for the rest of your billing period.