Home

Home

Home is the first screen you land on. It greets you and gives you a live snapshot of how your AI agent is performing — the revenue it’s driving, the conversations it’s handling, and where your guests are dropping off — all for the date range you choose.


→ Main → Home (left sidebar)


Setting the scene

A few controls sit around the edge of every page, including Home:


Control

What it does

Date range (top right)

Choose the period every card reflects — the default is the last 2 days. Pick a preset or a custom range.

Organisation switcher (top left)

Switch between the organisations you manage. The whole dashboard reloads for the org you pick.

Properties count

Shows how many properties are live for the current organisation.

Ask your Agent

Opens a chat with your own AI agent, so you can test it the way a guest would.

Call your Agent

Starts a voice call with your agent to hear how it sounds on the phone.



Note: Every number on Home follows the date range in the top-right corner. Change the range and the whole page updates.



The cards on your dashboard

Home is built from a set of cards, each answering one question about your agent. Here’s what each one tells you.



→ Main → Home (left sidebar)


The headline row

Card

What it shows

Revenue

Total revenue your agent drove over the selected period, with growth versus the period before.

AI Interaction

How your guests reached the agent — the split between Chat and Calls, and the total number of conversations.

AI Insight

A plain-language pattern the agent spotted in the data today — for example a jump in long conversations.


Chat and Calls

Two matching panels break activity down by channel. Each shows a trend chart and three figures:


Figure

What it shows

Sessions

How many chat or call sessions took place.

Messages

How many messages were exchanged in those sessions.

Avg duration

The average length of a session.


Performance and behaviour

Card

What it shows

Return on AI spend

How much revenue you earned for every dollar of plan cost.

Peak Hours

When conversations happen during the day — your top hour, busiest window, and quietest stretch.

Conversion Funnel

How guests move from Awareness to Interest, Consideration, Intent, and Conversion, with the biggest drop-off highlighted.



Tip: If a card shows zeros, widen the date range — a short window may simply have no activity yet.


    • Related Articles

    • Grevon Knowledge Base

      Welcome to the Grevon Help Centre These guides walk you through the Grevon customer portal step by step — from designing your AI assistant and filling its Knowledge Hub, to managing properties, bookings, guests, and your account. HOME Home Home is ...
    • Analytics

      Analytics is the deep-dive view of how your AI agent is performing. Where Home gives you a quick daily snapshot, Analytics looks across a longer window and breaks the numbers down by channel, country, language, intent, and the journey a guest takes ...
    • Settings

      Settings Settings is where you manage your organisation, your team, and your plan. It has three tabs. → AI Chat → Settings (left sidebar) Tab What it's for Client Profile Your organisation's identity, currency and country, and the policy links your ...